We specialize in marketing communications directly to your target audience using phone, direct mail and email. We provide customer service, market research, prospecting and appointment setting.
Premium Customer Service
Our highly-trained and knowledgeable staff is conversational, personable and friendly. We work to build strong relationships and give your business more qualified contacts.
Our services are budgeted to help customers accomplish their goals in less time, at a lower cost. SQL-based inbound and outbound predictive dialer and CRM technology allows us to handle thousands of calls per session.
Our structured call quality ensures consistency. With our comprehensive data gathering and reporting we help businesses with all types of contact requests including customer loyalty and retention programs.
We are an experienced provider of targeted, cost-efficient contact center services proven to deliver consistent results for colleges and universities nationwide.
Contact Us For a Quote
For more information or if you would like to schedule a tour, fill out this form. You many also contact Joshua Trask at (816) 237-2001 with any questions.
Our valued partners include Fortune 500 companies, higher education and government agencies. We have Tier 1 technical support and 508 compliance software testing. Our structured call quality and scripting ensures consistency.
- College Admissions and Alumni
- Local and Federal Governments
- Insurance Agencies
- Software Companies
- Marketing Research Firms
- Call Quality Scoring Organizations
“I have been very satisfied with Alphapointe’s call center services. They have been attentive and responsive and helped us set up an account so I can order office supplies. I have plans to contract with Alphapointe again to conduct a statewide survey for a nonprofit client. I have recommended them to others. Please contact me at email@example.com or (503) 367-6207 if you have any questions.”
– Alisha A. Lund-Chaix, Ph.D. President/CEO, Lund-Chaix Consulting