Alphapointe complies with the Americans with Disabilities Act. Titles II and III of the Americans with Disabilities Act of 1990 (ADA) provide that no entity shall discriminate against an individual with a disability in connection with the provision of transportation service. The law sets forth specific requirements for vehicle and facility accessibility and the provision of service. We ensure all clients needing transportation to receive services are met. We make accommodations to meet the needs of our clients if we are unable to transport with the vehicles we have.

Filing a Discrimination Complaint:

You can file an Americans with Disabilities Act complaint, including any complaint alleging disability discrimination by a State or local government, online, by mail, or fax. To learn more about filing an ADA complaint, visit www.ada.gov/filing_complaint.htm.

To file an ADA complaint by mail or fax:

US Department of Justice
950 Pennsylvania Avenue, NW
Civil Rights Division
Disability Rights Section – 1425 NYA
Washington, D.C. 20530
Fax: (202) 307-1197

You may also file a complaint by E-mail at ADA.complaint@usdoj.gov.

If you have questions about filing an ADA complaint, please call:

ADA Information Line: 800-514-0301 (voice) or 800-514-0383 (TTY).