Privacy Policy
Alphapointe Association for the Blind understands that you value your personal information, and we appreciate your trust in using it solely for order processing purposes. When purchasing from Alphapointe Association for the Blind you consent to the collection and use of your personal information. Alphapointe Association for the Blind will not reveal, trade, give away or sell personal information at any time and takes all reasonable steps to protect the privacy of its users. Your information is safe and will remain exclusively with Alphapointe Association for the Blind.

Return Policy
All claims must be made within 30 days after the date of purchase.

Products to be returned are subject to a 10% restocking fee plus all return shipping charges if it is a customer error. However, if we have made an error in processing an order, we will make it right at no cost to the customer.

All returns must have a Return Authorization Number that we provide. An online request can be made using the Customer Service button after logging into the store front. Or you can contact our customer support team via email at ecustomercare@alphapointe.org or phone 888/433-5848 to arrange a return. The Return Authorization Number must be written on the boxes of the products returned.